Customer Service Agent

Descripción de la oferta

JOB DUCK IS HIRING A MARKETING ANALYST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 3 years in a row!

Role Overview

We are seeking a data-driven and strategic Marketing Analyst to join our dynamic team. The Marketing Analyst will play a critical role in optimizing our marketing efforts by analyzing data, identifying trends, and providing actionable insights. This position is ideal for someone who thrives in a fast-paced environment and has a passion for turning data into strategic marketing decisions that drive business growth.

Duties and responsibilities include but are not limited to the following:

•Utilizing marketing analytics tools and software (e.g., Google Analytics, CRM systems, marketing automation platforms) to gather and analyze data.
•Developing and maintaining regular reports on key performance indicators (KPIs) such as lead generation, conversion rates, customer acquisition costs, and ROI.
•Designing and conducting market research to identify trends, customer preferences, and competitive analysis.
•Working closely with the marketing team to optimize campaigns based on data-driven insights and providing recommendations for targeting, messaging, and channel selection.
•Analyzing customer data to identify segments and develop targeted marketing strategies to reach specific audiences effectively.
•Monitoring marketing budgets and expenditures, ensuring that resources are allocated efficiently to maximize ROI.
•Collaboration with cross-functional teams, including sales, operations, and IT, to ensure alignment on goals, strategies, and data-sharing practices.

What we’re looking for

•Bachelor's degree in marketing, Business, Statistics, or a related field. A master's degree is a plus.
•Advanced/native-level English (written and spoken).
•At least 4-6 years of experience in a Marketing Analyst role, preferably within the staffing or recruitment industry.
•Experience with analytics tools such as Google Analytics, Excel, CRM software, and marketing automation platforms.
•Strong proficiency in data analysis and interpretation, with a deep understanding of marketing metrics and KPIs.
•Forecasting and predictive modeling
Web Analytics
•Marketing Campaigns
•Attribution modeling
•Dashboard-building and reporting.
•SQL coding
•Excellent written and verbal communication skills with the ability to present complex data clearly and actionably.
•Strong attention to detail
•Problem-Solving skill
•Ability to work collaboratively in a team environment, with a positive attitude and willingness to take on new challenges.
•Your own reliable PC, headset, and speedy internet (at least 30MB/s).

What’s In it for You?

•Monthly compensation starting from 1400 USD.
•Paid time off and holiday pay.
•Referral and annual bonuses.
•100% Remote, Full-Time, Long-Term Career Opportunity.
•Parental leave.
•Opportunities for professional development and training.
•Dedicated support from our team.
•A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

Requerimientos

• Educación mínima: Universidad
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

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Acerca de The job duck

We recruit talented, ambitious, and enthusiastic people to work from home for happy, appreciative, and fun employers in the United States. We hire candidates from Argentina, Colombia, El Salvador, Honduras, Mexico, and South Africa.

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