Agente de Call Cneter - Bilingue, Full time Job, Ingles Avanzado

Descripción de la oferta

Position Overview:

The Front Desk Coordinator serves as the first point of contact for patients. They are responsible for managing appointment scheduling and various administrative tasks to ensure smooth clinic operations. This role contributes to creating a welcoming and professional patient experience.

Duties and Responsibilities:

Appointment Management: Schedule, reschedule, and cancel patient appointments as needed, optimizing the provider’s calendar through inbound and outbound calls, and possibly via a text messaging portal.

New Patient Registration: Assist new patients with completing their registration in the system.

Appointment Confirmation: Proactively confirm upcoming appointments and prepare any necessary pre-visit documentation.

Patient Assistance: Provide information on clinical services and policies, and address patient inquiries or concerns.

Referral Status Updates: Inform patients about the progress and status of their referrals based on system updates.

Insurance Coverage Verification: Verify if the insurance coverage is active and report any issues to the designated team.

Faxing Documents: Receive and manage incoming faxes.

Requerimientos

• Educación mínima: Educación Básica Secundaria
• 1 año de experiencia
• Idiomas: Inglés
• Edad: entre 22 y 80 años

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico

Hace 2 días (actualizada)