Intake Coordinator - Bilingual

Descripción de la oferta

JOB DUCK IS HIRING INTAKE RECEPTIONISTS

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, usually a law firm.

The Intake Receptionist is responsible for being the first point of contact for potential and existing clients. They help to identify the extent to which our services match the client’s needs. The Intake Specialist will also record details and case histories before a client’s appointment. They act as an essential part of the team to ensure a smooth flow for a client’s customer journey. Applying here is just the first step in our multiple-stage application process.



Duties and responsibilities will include, but are not limited to the following:
•Scheduling meetings and consultations.
•Answering phone and email queries.
•Completing all intake paperwork and entering it into the business's system.
•Filing and maintaining electronic documents and records.
•Maintaining a lead generation database to support business growth.
•Other tasks as determined by the client

To be considered for this opportunity, you should have the following:
•One year of experience in a related field or a related degree.
•Advanced or native-level English proficiency (written and spoken).
•Strong organizational skills
•Customer-focused communication skills
•Attention to detail
•Excellent verbal and written communication skills.
•Phone etiquette.
•Strong time-management skills.
•Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s).

What can Job Duck offer you?

•Monthly Compensation of 975 USD.
•Salary/compensation paid in USD without the cost of wire transfer fees since payment is made through the Honduran company
• Social Security and retirement benefits and contributions
•13-month payment in December of every year equal to 1 monthly salary if the employee has completed 1 year or more of continuous employment. If not, the employee shall receive the proportional amount for the time worked.
•14-month payment in June of every year equal to 1 monthly salary if the employee has completed 1 year or more of continuous employment. If not, the employee shall receive the proportional amount for the time worked.
•Maternity Leave benefits for female employees
•Paid annual leave/vacation after completing 1 year of continuous employment with the company in accordance with Honduras’ Labor Code.
After 1 year of employment - 10 days
After 2 years of employment - 12 days
After 3 years of employment or more - 15 days
• Holiday pay rate where applicable
• Eligible for annual bonuses
• Referral Bonuses
• 100% Remote/Home Based Position
• Full-Time position
• Long-Term Career Opportunity
• Professional Development and Training opportunities
• Dedicated Team Member for ongoing support during employment
• Core Value Alignment with our clients



We encourage you to apply now! Are you looking for a work-life balance and a Great Place to Work (we’re certified!)? Duck for it!
Every candidate has to pass each step in our application process to become part of our team.

Requerimientos

• Educación mínima: Universidad
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Atención al cliente, Comunicación y persuasión, Servicio al cliente
• Personas con discapacidad: Sí

Ayer (actualizada)

Acerca de The job duck

We recruit talented, ambitious, and enthusiastic people to work from home for happy, appreciative, and fun employers in the United States. We hire candidates from Argentina, Colombia, El Salvador, Honduras, Mexico, and South Africa.

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