Candidate Experience Specialist - Home Office

Descripción de la oferta

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect candidates with rewarding, remote job opportunities with US-based employers who recognize and appreciate their skills, allowing them to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for three years in a row!

Role Overview
The Candidate Experience Specialist specializes in creating positive interactions with candidates to drive their interest in applying for our open positions. Their key responsibilities include promptly addressing all inquiries through a customer conversation platform. Additionally, they maintain up-to-date candidate profiles with relevant notes. As an integral part of their daily duties, they actively support candidates in navigating and completing the application process.

Duties and Responsibilities will include, but are not limited to, the following:
• Assisting candidates by providing further information and clearing up doubts regarding the experience, qualifications, and requirements for a job position.
• Hosting virtual Q&A sessions for potential candidates.
• Managing candidate communication platforms.
• Assisting with job ad publishing and quality checks.
• Monitoring job board subscriptions.
• Tracking candidate engagement metrics and analyzing conversion rates.
• Updating and cleaning data.
• Tracking job ad performance.
• Automating repetitive tasks.

What We’re Looking For:
• At least six months of experience in recruitment, HR operations, or customer support.
• Prior experience in a data-driven HR or recruitment role is a plus.
• Advanced or native-level English proficiency (written and spoken).
• A technical or bachelor's degree.
• Excellent written and oral communication skills.
• Knowledge of MS Office.
• Demonstrated empathy and patience.
• Adaptability with English and Spanish (not required, but a plus).
• Analytical and reporting skills.
• Data management skills.
• Attention to detail.
• Strong organizational skills.
• Customer service experience.
• Outstanding communication skills, both verbal and written.
• Teamwork.
• Strong problem-solving skills.
• Your own reliable and updated PC, a headset, and a reliable internet connection (at least 30 MB/s).
What’s In It for You?
• Monthly compensation starting from $900 USD.
• Paid annual leave.
• Annual bonuses.
• Referral bonuses.
• Social security benefits (where applicable).
• 100% remote, full-time, long-term career opportunity.
• Parental leave.
• Opportunities for professional development and training.
• Dedicated support from our team.
• A chance to be part of a diverse and globally connected team.

Ready to dive in? Apply now and make sure to follow all the instructions!
DISCLAIMER:

Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

Please note that employment terms will adhere to the local labor legislation in your country if you are hired.

Requerimientos

• Educación mínima: Universidad
• Menos de 1 año de experiencia
• Idiomas: Inglés

Palabras clave: especialista, casa, remoto, remote, teletrabajo, home, oficina

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Acerca de The job duck

We recruit talented, ambitious, and enthusiastic people to work from home for happy, appreciative, and fun employers in the United States. We hire candidates from Argentina, Colombia, El Salvador, Honduras, Mexico, and South Africa.

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